Privacy Policy

Introduction

Seer Sounds ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including DJ services, sound healing, group immersions, and therapeutic experiences.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our website or services.

1. Information We Collect

Information You Provide Directly

We collect personal information that you voluntarily provide to us, including:

  • Name and contact information (email address, phone number, mailing address)

  • Service inquiries and booking information (event details, date preferences, group size, specific service requests)

  • Health and wellness information (disclosed in consultation forms for sound healing and group immersion services, including any relevant health conditions, nervous system concerns, trauma history, pregnancy/postpartum status, or other wellness needs)

  • Payment information (processed securely through third-party payment processors; we do not store full credit card details)

  • Communications (feedback, messages, or information shared through contact forms, emails, or consultations)

Information Collected Automatically

When you visit our website, we may automatically collect:

  • Device information (IP address, browser type, device type, operating system)

  • Browsing behavior (pages visited, time spent on pages, links clicked)

  • Location data (general location based on IP address; not precise)

  • Cookies and similar tracking technologies (to improve user experience and analyze website performance)

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Providing Services — To schedule and deliver DJ services, sound healing sessions, group immersions, and therapeutic group experiences

  • Responding to Inquiries — To answer questions and provide information about our services

  • Service Consultation — To understand your needs, preferences, and health considerations for personalized service planning

  • Appointment Management — To send confirmations, reminders, and follow-up communications

  • Billing and Payments — To process payments and send invoices

  • Website Improvement — To analyze website usage and enhance functionality and user experience

  • Communication — To send important updates, newsletters, or service-related announcements (only with your consent)

  • Legal Compliance — To comply with applicable laws and regulations

3. Sensitive Information & Clinical Confidentiality

Important: Seer Sounds provides services led by Stephany Mejia, a licensed clinical social worker (LCSW).

Any health, wellness, or sensitive information you share—including information about trauma, mental health, pregnancy/postpartum status, grief, or emotional concerns—is treated with the highest level of confidentiality and clinical sensitivity.

Your clinical information is protected under:

  • Professional ethics standards for licensed clinical social workers

  • HIPAA-related privacy practices (where applicable)

  • Our commitment to trauma-informed, confidential care

Information collected during consultations or service sessions is separate from general website data and is maintained in secure, encrypted systems.

4. Sharing Your Information

We do not sell, trade, rent, or share your personal information with third parties for marketing purposes.

We may share your information only in the following circumstances:

  • Service Providers — With trusted third-party vendors who assist in website hosting, email delivery, payment processing, or scheduling (all bound by confidentiality agreements)

  • Legal Requirements — If required by law, court order, or to protect safety and rights

  • Your Consent — When you explicitly authorize us to share information for a specific purpose

Clinical Information: Health and wellness information shared during consultations remains strictly confidential and is only shared with your explicit consent or as required by law.

5. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill the services you requested

  • Maintain business records

  • Comply with legal obligations

  • Respond to inquiries

Clinical Records: Health and wellness information is retained in accordance with professional standards and legal requirements for clinical social work practice (typically 6–7 years, or as required by your state).

After the retention period, we securely delete or anonymize your information.

6. Your Privacy Rights

Depending on your location and applicable laws (including CCPA, GDPR, and others), you may have the right to:

  • Access — Request a copy of the personal information we hold about you

  • Correct — Request corrections to inaccurate or incomplete information

  • Delete — Request deletion of your personal information (subject to legal and clinical record-keeping requirements)

  • Opt-Out — Unsubscribe from marketing communications at any time

  • Data Portability — Request your information in a portable format

To exercise these rights, please contact us at [your email address].

Note: Requests related to clinical records may be subject to professional and legal requirements.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Remember your preferences

  • Analyze website usage and performance

  • Improve user experience

  • Track analytics through platforms like Google Analytics

You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites. Please review their privacy policies independently.

9. Security

We take reasonable precautions to protect your personal information, including:

  • Secure socket layer (SSL) encryption for data transmission

  • Password protection for sensitive accounts

  • Limited access to personal information by authorized personnel only

  • Regular security assessments

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security, but we commit to industry-standard protections.

10. Children's Privacy

Seer Sounds services are not directed to individuals under 18. We do not knowingly collect personal information from children. If we become aware that a child has provided information, we will delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will post updates on this page with an updated "Last Modified" date.

Your continued use of our website following changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Seer Sounds

Email: seersoundsnc@gmail.com

Website: seersounds.com

Last Modified: 6/27/2026

Additional Note on Clinical Services

If you are receiving sound healing, therapeutic group experiences, or other clinical services from Stephany Mejia, LCSW, additional confidentiality agreements and clinical privacy notices may apply. These will be provided separately and supersede general website privacy practices where clinical care is involved.